Privacy Policy

Obotan Limited, trading herein as Obotan Plc, respects your right to privacy. This Privacy Notice explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights.

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice. We recommend that you read this Privacy Notice in full to ensure you are fully informed.

What does Obotan do?

Obotan Ltd is a Crowdfunding Intermediary and Platform, operating in Ghana. For more information about Obotan, please see the About Us section of our platform.

What personal information does Obotan Ltd collect and why?

The personal information that we may collect about you broadly falls into the following categories:

Information that you provide voluntarily:

Certain parts of our platform may ask you to provide personal information voluntarily. For example, we may ask you to provide your contact and personal details in order to register an account with us and/or to submit enquiries to us, either as a prospective lender, borrower or vendor.

We may also ask you to provide us with your name, date of birth, residential address, banking details and national IDs, so we can perform identity and fraud prevention checks on you. This is a regulatory licensing requirement. The personal information that you are asked to provide, and the reasons why, will be made clear to you at the point we ask.

Information that we collect automatically:

When you visit our platform, we may collect certain information automatically from your device.

Specifically, the information we collect automatically may include:

1. IP address
2. Device type
3. Unique device identification numbers
4. Browser type
5. Broad geographic location (e.g. country or city-level)
6. Other technical information

We may also collect information about how your device interacts with our website, including pages accessed and links clicked.

Collecting this information enables us to better understand visitors to our platform, where they come from, and what content is of interest. We use this information for internal analytics and to improve the quality and relevance of our platform.

Some of this information may be collected using cookies and similar tracking technology, explained under “Cookies and similar tracking technology” below.

What personal information does Obotan collect and why?

To process your application, we will perform identity checks on you. To do this, we will supply your personal information to the National Identification Authority and other relevant state agencies for identity authentication. They will return information about you.

The information we provide includes your name, address, date of birth and banking details.

The information they supply to us are public and fraud-prevention related.

We will use this information to:

1. Verify the accuracy of the data you have provided
2. Prevent criminal activity, fraud and money laundering

Who else does Obotan share my personal information with?

We may disclose your personal information to the following categories of recipients:

1. Third party service providers and partners who process data for us (e.g., platform functionality, analytics, security)
2. Any competent law enforcement body, regulatory or government agency, court or other third party where disclosure is required by law, necessary to protect legal rights, or vital interests
3. An actual or potential buyer, vendor or lender (including agents and advisers) in connection with a purchase, merger or acquisition of any part of our business
4. Any other person with your consent

Legal basis for processing personal information

Our legal basis depends on the context of collection. Normally, we collect your personal information only when:

1. It is needed to perform a contract with you
2. Processing is in our legitimate interests and not overridden by your rights
3. We have your consent

In some cases, we are legally required to collect and process your information (e.g., reporting potential fraud).

If we request information to comply with a legal requirement or perform a contract, we will make this clear and explain the consequences of not providing it.

If you wish to borrow, lend, or sell on our platform, you must provide relevant personal information so we can conduct identity and fraud checks, manage your account, process payments and respond to your queries. Without this information, you cannot proceed with your application.

If we rely on legitimate interests, these will typically relate to operating our platform, communicating with you, improving services, marketing, or preventing illegal activities.

If you have questions about the legal basis for processing, please contact us under Contact Us.

Cookies and similar tracking technology

We use cookies and similar tracking technologies (“Cookies”) to collect and use personal information, including interest-based advertising.

How does Obotan keep my personal information secure?

We use appropriate technical and organizational measures to protect your information.

This includes:

1. Serving our platform and all personal-data forms over secure encrypted connections
2. Storing personal data in a PostgreSQL database with restricted access rights on a need-to-know basis

International data transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

Some of our third-party providers operate globally, so processing may occur in various countries.

However, we implement safeguards to ensure your data remains protected and only appoint providers with sufficient guarantees of compliance with data protection laws.

Data retention

We retain your personal information where we have a legitimate business need (e.g., providing a service, complying with legal, tax or accounting requirements).

When no longer needed, we will delete or anonymize your information. If immediate deletion is not possible (e.g., stored in backups), we securely store and isolate it until deletion is possible.

Your data protection rights

You have the following rights:

1. Access, correct, update or request deletion of your personal information
2. Object to processing or ask us to restrict processing
3. Request portability of your personal information
4. Opt-out of marketing communications at any time
5. Withdraw consent at any time, where processing relies on consent
6. Lodge a complaint with a data protection authority

To exercise any of these rights, contact us using the details under Contact Us.

We respond to all requests in accordance with applicable data protection laws.

Updates to this Privacy Notice

We may update this Notice from time to time due to legal, technical or business developments. When updated, we will take appropriate steps to notify you.

Where required by law, we will obtain your consent for material changes.

You can check when this Privacy Notice was last updated by referring to the “last updated” date at the top.

How to contact us

If you have any questions or concerns about our use of your personal information, please contact us.

The data controller of your personal information is Obotan Ltd.